Your Stories | Yukon Accountability

Sharing health information without consent, twice

We received a complaint from an individual alleging that the Custodian disclosed their personal health information (PHI) to their ex-partner.

Securely collecting health information

An individual filed a complaint with our office alleging that the Whitehorse Health Centre, operated by the Custodian, does not have a secure alternative to email or fax for individuals to submit their access requests for immunization records. The complainant was concerned with the security risks associated with this.

Personal information posted on social media

An individual filed a complaint with our office because their name, place of residence, and details about their recent conviction under an Act was posted on social media by the Public Body. The complainant requested the Public Body remove or amend the post, but it declined.

"Out of scope" is not a provision of ATIPPA

Our office received a complaint about an access request for briefing notes that was refused by the Public Body based on several ATIPPA provisions.

Incomplete release of information

Our office received a complaint from an individual who alleged that the Respectful Workplace Office (RWO), a branch of the Public Body, did not provide a complete response to their access request. The applicant received 1,300 pages of responsive records (all of them redacted) but was concerned that additional responsive records weren’t provided.